Privacy Policy

Effective Date: May 10, 2010
Last Updated: January 5, 2025

At Danish Royal Gold, we are committed to protecting your personal information and ensuring the security of your data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, interact with us, or make a purchase.

By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of personal information:

A. Personal Identification Information

• Full Name
• Email Address
• Phone Number
• Billing & Shipping Address
• Payment Details (Bank Wire, Cryptocurrency Wallet, etc.)

B. Transaction Information

• Purchase history and order details
• Payment confirmation and invoice records

C. Technical & Usage Information

• IP Address
• Browser type and version
• Device information
• Cookies and tracking data

D. Identity Verification Information (for high-value transactions)

• Government-issued ID (passport, driver’s license, etc.)
• Business registration documents (for corporate buyers)

2. How We Use Your Information

We collect and use personal data for the following purposes:

✅ To process and fulfill orders – Ensuring secure payment processing and shipment.
✅ To verify identity – Complying with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations.
✅ To improve customer service – Enhancing our support and order experience.
✅ To communicate with customers – Sending order confirmations, updates, and promotional offers.
✅ To prevent fraud and enhance security – Detecting and preventing unauthorized transactions.
✅ To comply with legal requirements – Sharing data when legally required by authorities.

3. How We Protect Your Data

We take data security seriously and implement the following measures:

? Encryption & Secure Storage – Sensitive data is encrypted and stored on secure servers.
? Access Restrictions – Only authorized personnel have access to sensitive data.
? Fraud Prevention – We use advanced security systems to detect and prevent fraud.
? Regulatory Compliance – We comply with international privacy and financial security regulations.

4. Data Sharing & Disclosure

We do not sell or rent customer data. However, we may share data in the following situations:

✅ With payment processors & banks – To process transactions securely.
✅ With shipping providers – To ensure delivery of purchased products.
✅ With regulatory authorities – If required by law for compliance with AML/KYC regulations.
✅ With fraud prevention agencies – To detect and prevent fraudulent activities.

5. Cookies & Tracking Technologies

We use cookies to:
? Improve website functionality and user experience.
? Track website analytics (e.g., page views, session duration).
? Enhance security and detect unauthorized access attempts.

Customers can manage or disable cookies via their browser settings.

6. Customer Rights & Choices

Customers have the following rights regarding their personal data:

✔ Right to Access – Request a copy of the personal data we hold.
✔ Right to Correction – Update or correct inaccurate data.
✔ Right to Deletion – Request deletion of personal data (subject to legal restrictions).
✔ Right to Restrict Processing – Limit how we use your data.
✔ Right to Object – Opt-out of marketing communications.

To exercise any of these rights, contact us at:
? Email: info@danishroyalgold.com

7. Data Retention Policy

We retain personal data only as long as necessary:

• Transaction records: Retained for at least 5 years (for compliance with financial regulations).
• Inactive customer accounts: Deleted after 2 years of inactivity.
• Marketing preferences: Updated as per customer request.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., payment processors, logistics providers). We are not responsible for their privacy policies. Customers should review their policies before providing personal information.

9. International Data Transfers

Since we operate worldwide, personal data may be transferred to countries outside Denmark. We ensure that such transfers comply with EU General Data Protection Regulation (GDPR) and other applicable laws.

10. Changes to This Privacy Policy

We may update this policy from time to time. Any significant changes will be notified via:
? Email notifications (if applicable).
? Website announcements.

11. Contact Us

For any questions or requests regarding this Privacy Policy, please contact us:

? Email: info@danishroyalgold.com
? Phone/WhatsApp: +44 744 239 3988
? Address: Rådhuspladsen 16, 1550 Copenhagen, Danmark
? Website: https://danishroyalgold.com

By using Danish Royal Gold’s services, you consent to the collection and use of your personal data as outlined in this policy.