Danish Royal Gold – Seller Policy

1. About Us

Danish Royal Gold is a trusted gold supplier based in Denmark, specializing in the sale of high-quality gold minerals, gold bars, and bullion to customers worldwide. With over 15 years of experience, we ensure that our clients receive only the finest gold products with guaranteed authenticity and secure transactions.

2. Product Authenticity & Quality Assurance

  • All gold products sold by Danish Royal Gold are 100% authentic and certified for purity and quality.
  • Our gold bars, bullion, and raw gold minerals meet international investment-grade standards.
  • Each gold item comes with official certification and a stamp of purity.

3. Pricing & Discounts

  • Our prices are based on the current international gold market rates and may fluctuate accordingly.
  • Bulk purchase discounts are available for wholesale buyers and long-term clients.
  • Special seasonal promotions and discounts may be offered.

4. Order & Payment Policy

  • Customers must place an order through our official communication channels (website, email, or direct sales team).
  • We accept multiple payment methods, including:
    Bank Transfers (Wire Transfer)
    Cryptocurrency (Bitcoin, USDT, etc.)
    Escrow Services (For bulk orders, upon request)
  • Downpayment Policy: Some orders, including bulk or custom cast gold bars, may require a downpayment (typically 60%) to cover procurement and shipping costs.

5. Shipping & Delivery

  • We offer worldwide shipping through secure and insured logistics partners.
  • Shipping time: Typically 5–14 business days, depending on the destination and order size.
  • Tracking & Insurance: Every shipment is insured and comes with a tracking number for security.
  • Customs & Duties: Buyers are responsible for any applicable import taxes or customs duties in their respective countries.

6. Refund & Return Policy

  • Due to the nature of gold investments, all sales are final once an order is confirmed and processed.
  • We do not accept returns unless there is a proven issue with authenticity or quality.
  • If an issue arises, customers must notify us within 48 hours of receiving the order for resolution.

7. Security & Fraud Prevention

  • Danish Royal Gold follows strict anti-fraud policies and complies with international AML (Anti-Money Laundering) and KYC (Know Your Customer) regulations.
  • Orders may require identity verification before processing to ensure security.
  • We reserve the right to decline suspicious transactions without prior notice.

8. Customer Support

By purchasing from Danish Royal Gold, customers agree to the terms outlined in this Seller Policy. We are committed to ensuring a secure and seamless gold purchasing experience for all our clients worldwide.